Taxxi 帳號刪除申請
此頁面供用戶在應用程式外提交帳號刪除申請，支援 Taxxi 乘客帳號 及 Taxxi Driver 司機帳號。 提交後會先核對身份及帳戶狀態；完成帳戶刪除後，用戶不可再以該帳戶登入，但刪除範圍受下列保留邊界限制。
刪除帳戶不代表所有記錄即時硬刪除：與行程、財務、安全、爭議或法律義務有關的記錄可在有需要期間受限制地保留，並與日常帳戶使用分隔。
Account deletion does not mean every record is immediately hard-deleted. Trip, finance, safety, dispute or legally required records may be retained with restricted access for as long as needed and separated from ordinary account use.
This page lets Taxxi Passenger and Taxxi Driver users submit an external account-deletion request on the web. If the web intake is temporarily unavailable, use the in-app deletion flow or contact Taxxi support with the details below.
如帳號仍有進行中行程、待付款、未完成訂單或其他仍需跟進的工作，App 內刪除流程可能會先封鎖刪除並要求完成相關工作後再處理。 如你無法於 App 內完成刪除，可使用本頁或直接聯絡客服協助核對身份。
If the account still has an active trip, pending payment, unfinished order, or another unresolved task, deletion may be blocked until that work is completed or reviewed for safety.
保留記錄只應供行程、財務、安全、爭議、防止濫用或法律義務所需用途，以受限制權限存取；不應用作恢復已刪除帳戶的一般服務或營銷。
客服與刪除支援
Email：taxxihk@gmail.com
WhatsApp：65382835
熱線：852-65382835
服務時間：每日 09:00 - 23:00
Support fallback: if this web form cannot submit your request, contact Taxxi support by email, WhatsApp, or hotline and mention that you need account deletion assistance.
提交後系統會在可用時直接接收刪除申請，客服將按流程核對身份後跟進刪除要求。如網頁提交暫時不可用，請使用上方聯絡方式改由客服協助處理。 This page is an external account-deletion request resource for Taxxi and Taxxi Driver. If web submission is unavailable, use the listed support contact path instead of expecting automatic deletion.